Frequently Asked Questions

How do I clean my stove?

To clean your Volcano, never take it apart or wash it.  Just remove the top and bottom grills, close the draft, hold firmly, turn upside down and shake out ashes (make sure the coals are completely burnt out or remove the hot coals from stove and either put them in water or bury).  For Volcano II Collapsible Stove owners…Collapse the stove by lifting the lower section, which also closes the vents. (Keep fingers away for legs while lifting.) Turn the stove upside down and shake.  Turn the stove right side up and wipe out any remaining ash.  Return the Volcano II Collapsible Stove unit to operating position by lifting the carrying handle exposing the entire fire chamber and wipe out any remaining ash.  We recommend after each use that all inside surfaces be wiped with a small amount of vegetable oil.  This will help prevent rusting of the internal chambers.  Store horizontally.

What is your stove warranty?

Our cook stoves are covered by a one (1) year limited warranty from the original date of purchase against any manufacturing or material defects (excluding paint).  During this period of time, manufacturer will correct any defects or flaws associated with your cook stove by replacing or repairing defective parts.  Freight charges will be the responsibility of the customer.  Manufacturer will not be responsible for repair or replacement of equipment, which has been misused, abused or altered.  This product is warranted to perform as described in its labeling and Volcano Corporation literature.  Volcano Corporation disclaims any implied warranty of merchantability or fitness for a particular purpose and in no event shall Volcano Corporation be liable for consequential damages.

What is your return policy?

Merchandise may be returned within 30 days of the original invoice date for a refund.  All items returned for a refund are subject to a 15% restocking fee and all returns require a Return Authorization Number.  The customer is responsible for all freight charges back to Volcano 2 Corporation.  Any returned merchandise must be accompanied by a copy of the original purchase receipt.

Why does the stove have two grills?

The Volcano comes equipped with a top grill for barbecuing steaks, chicken, hamburgers, hot dogs, etc. and a bottom grill for holding briquettes.

What is unique about Volcano cook stoves? 

The patented cook chamber is one of the most efficient of any stove. You can cook a meal with as few as 12 briquettes. You can use three fuels, unlike the rocket stove, for example. The Volcano II collapses to just 5" and either the Volcano Sr. or the Volcano II can be used with Propane, charcoal or wood. 

Where are Volcano products used?

Camping, hunting, boating, beach, RV’s, Picnic fun, table top safe, Patio entertainment, and  for emergency  preparedness.  We also recently received a comment that the stove was great for ice fishing.

How do I use propane with my stove?

Please refer to our detailed instructions page.